Frequently Asked Questions – Horizon Medical Clothing

Welcome to our FAQ section! Here, you’ll find answers to common questions about our medical clothing. Whether you’re looking for the right fit, fabric details, or care instructions, we’re here to help you choose the best scrubs, lab coats, and accessories for your professional needs.

Our scrubs are made from a soft, breathable blend of cotton, and polyester comfort, durability, and easy movement throughout your shift.

male, FEMALE anD UNISEX DESIGNs

We offer both unisex and gender-specific options to ensure the best possible fit for everyone.

Yes! Our scrubs are available in a wide range of sizes, including plus and XXS sizes, to accommodate all body types.

Delivery charges vary depending on the order value and the delivery location.

  • Free delivery for orders above LKR 20,000.00

  • Standard delivery fees apply for smaller orders and remote areas.
    (Delivery fee details will be displayed at checkout.)

We accept a range of secure payment methods.

  • Credit and Debit Cards (Visa, MasterCard)
  • Bank Transfers
  • Mobile Payments (e.g., eZCash, mCash)
  • Cash on Delivery (Islandwide)

  • Standard delivery: 2–5 working days within Sri Lanka.

  • Remote areas may take slightly longer.

  • Express delivery options may be available at an additional cost.

  • You will receive an instant confirmation email with your order details.

  • Our team will process and dispatch your order within 24–48 hours.

  • You will be notified with a tracking number once your package is shipped.

Yes, a detailed invoice will be automatically emailed to you after the order is confirmed.
You will also receive a printed invoice along with your package.

Absolutely. We offer easy returns and exchanges within 14 days of purchase, as long as the items are unworn and in original condition.